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Tech Support and Post Sales for Hydrel!

Effective May 1st!  Hydrel Tech Support will be supported by the Acuity Outdoor Tech Support Team.  What does this mean for you?   This means ease of  service, support  and communication for you. Now you have one place to go for your Lithonia and Hydrel tech support.  You can now email TechSupport-Outdoor@AcuityBrands.com  and/or call 1-800-279-8041 for your…

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New! Controls Post Sales Support

Effective week 5/4/15, we will be implementing Controls Post Sales support.  This process should provide you with improvements in response and service delivery! Field claims for warranty defects will be processed and supported by our Post Sales team.  Agents will continue use of the AGILE Request for Claim (RFC) tool for submitting field claims. Our…