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Service Alert! CPX ALO/SWW Switchable Panel: Shipping Delays

Effective immediately, CPX ALO/SWW panels will experience shipping delays, due to the initial overwhelming demand.  Lithonia Lighting® remains committed to providing the best customer service possible and we are working diligently to restore inventory levels.  Our current estimate for a full-service recovery is shown below: CI Code Nomenclature Replenishment Date *2628H5 CPX 2X2 ALO7 SWW7…

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BLT Now Included In Ballast Disconnect Plug (BDP) Phase Out

The Lithonia Lighting® commercial indoor group will be phasing out the ballast disconnect plug (BDP) on the BLT troffer effective October 21, 2020. All new orders from the factory will be shipped with the BDP up until that date. The BDP is not required to be installed on LED fixtures by the manufacturer per NEC code 410.73(G)…

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Service Alert! Juno Track Sticks: Potentially Extended Lead Times and Delayed Shipping

February 21, 2020 You may temporarily experience a shipping delay of up to 2-3 weeks for Juno Track Stick orders beginning on 2/17.  We recently identified a nonconformance in our production process that has since been corrected. As a precaution, we’ve put all stock on a temporary shipping hold while we perform a full inspection…

Service Alert! Juno Low Voltage LED Track Spotlights: Extended Lead Times and Delayed Shipping

Effective immediately, lead-times for a number of Juno low voltage LED track spotlights will be extended, and shipping will be delayed, due to a supplier component shortage involving the LED drivers. This impacts the following Juno low voltage LED track spotlights families: TF252L, TF261L, TF381L, TL252L, TL261L, TL381L, TQJ252L and TQJ381L. In many cases, already-entered…

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Service Alert! Juno T256L, T257L 3000K LED Wall Wash Track Fixtures: Extended Lead Times and Delayed Shipping

Effective immediately, lead-times for the T256L, T257L 3000K LED Wall Wash Track Fixtures will be extended, and shipping will be delayed, due to a supplier component shortage involving the LED PC boards. In some cases, already-entered orders in the system will not be available to ship until we resolve this supplier issue and lead-times will…

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Service Alert! Juno LED Step Lights: Extended Lead Times and Delayed Shipping

Effective immediately, Juno LED step light lead times will be extended and shipping will be delayed due to a supplier component shortage for the LED light engines. This impacts the Juno LED Step Light families 838LED, IC113LED, IC115LED and LMS. In many cases, existing orders in the system are not available to ship until we…

Service Alert Update! EVO and ICO 4″ with EDXB Option for DMX/RDM

Gotham EVO and ICO 4” series fixtures available with the EDXB (DMX/RDM) driver option is experiencing extended leadtimes due to a 12 week lead time for the eldoLED 50W POWERdrive driver. For all orders specifying the EDXB driver option, Gotham recommends converting to the Gotham Incito line utilizing the 100W POWERdrive driver –  ICO 6”…