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RFD Developmental Fee Policy Change

We are excited to announce changes to the RFD Developmental Fee Policy.  Recently, the Architectural brands have waived RFD developmental fees.  Effective immediately, we will eliminate RFD developmental fees for Architectural, Commercial and Controls RFD projects where testing/certification is required. Although we want to say yes to every RFD opportunity and waive the developmental fees,…

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New! Controls Post Sales Support

Effective week 5/4/15, we will be implementing Controls Post Sales support.  This process should provide you with improvements in response and service delivery! Field claims for warranty defects will be processed and supported by our Post Sales team.  Agents will continue use of the AGILE Request for Claim (RFC) tool for submitting field claims. Our…