Product Update Notice – Removal of Photosensor from nCM-RJB Family
Product Update Notice – Removal of Photosensor from nCM-RJB Family
Due to limited usage of the on/off photosensor on the nCM-RJB family, we will be removing the photosensor from non-ADCX versions. The following is a series of FAQs regarding this change:
- Why is this changing? The nCM-RJB family currently offers an on/off photosensor on non-ADCX option variants that is disabled by default. We have found that since its introduction, the nCM-RJB on/off photosensor is rarely used in application designs and on projects. For this reason, we are removing this photosensor capability from non-ADCX variants.
- Does this change anything with the ordering process? To minimize ordering disruption, we will be maintaining existing CI codes and ordering nomenclature. Orders will continue to flow as normal. The difference will be limited to the following:
- nCM-RJB (non-ADCX) units manufactured date code 1221 or later will no longer include the on/off photosensor
- nCM-RJB (non-ADCX) units manufactured date code 1121 or prior will include the on/off photosensor
- What do I need to do with project designs? If you use the on/off photosensor capability in your project designs, we suggest shifting those designs to the “ADCX” version.
- If you are not using the on/off photosensor capability in your project designs, no action is necessary.
- NOTE: No updates are targeted for Visual Controls, as the product nomenclature and blocks will remain the same.
- What if I have a project that is already submitted, or potentially with an order placed, that requires this photosensor?
- If the order has not been placed, please update to the “ADCX” variant to an existing sensor in the design.
- If the order is already placed, please submit a claim to return the current nCM-RJB product and replace with an “ADCX” version.
- What about other nLight products that include a photosensor? Other nLight wired products, such as the nRM, nWV, nHW, nWSX(A), nES, nCMB, nHMB product families, will remain unchanged.
- Will this change my process with a project start-up/commissioning? We have introduced this in a way to minimize any field disruption. The modified nCM-RJB variants will be backwards compatible with nearly all existing products and software, excluding an nLight Library change for the Fresco Touch Screen and Fresco Studio.
- Why do the modified sensor variants require a Fresco Touch Screen and Fresco Studio update? These modified sensors do not yet exist in the “nLight library”, which is what the Fresco touch screen and Fresco studio use to identify nLight products. On 3/25/21 we released nLight library version 3.22 for the Fresco touch screen and Fresco Studio, which includes these new sensor variants. Instructions for updating the nLight library are attached to this controls insider for convenience.
- How will we support warranty of products shipped prior these changes? We will be introducing new nomenclature and CI codes in the nCM-RJB family containing a “P” option for warranty purposes only. These SKUs will include the photosensor capabilities matching the existing nCM-RJB units that shipped with a photosensor. If you know the on/off photosensor is used when placing a warranty claim, please note this with your claim.
- Will a photosensor still be available on the nCM-RJB family? Yes, we will continue to offer a photosensor on any nCM-RJB devices with “ADCX” in the nomenclature. Nothing will change with these versions of the product.
- Can the “ADCX” provide the same functionality as the existing on/off photosensor? Yes, the “ADCX” sensors can be used as on/off only photosensors. The “ADC Photocell On/Off” must be enabled for it to be able to turn the lights off.
- Please note that the ADCX operation does differ in operation slightly as it runs through a full dimming range, adding a delay to “lights off” transitions – this dimming period can be shortened by setting the “Photocell/Profile Dimming Rate” setting to “fastest” (see screenshot below), which will dim the full range of lights within 5 seconds, then begin the “Photocell Transition Off” timer.
- Are there any other associated updates with this change? We are working to update the nCM-RJB product spec sheet, as well as any other associated documentation that refers to the on/off photosensor on the non-ADCX nCM-RJB models. There are no further updates at this time.
If you have any questions please contact our nLight support team at nLight-Support@AcuityBrands.com, 800-535-2465. For any escalations or additional issues, please contact Ntabula.Mbala-Nkanga@AcuityBrands.com.