IOTA is Now in Agile!
As of January 6, 2020, orders for IOTA® products can be placed through Agile and combined with your other Agile orders. IOTA offers hundreds of emergency lighting options, all of which are now accessible within the Agile system.
Primary IOTA inventory is available to ship from the Ontario and Des Plaines Distribution Centers with additional IOTA products to ship directly from the IOTA facilities in Tucson, Arizona, if required. For any orders that were placed prior to January 6, IOTA Customer Service will re-enter those orders into Agile for you.
IOTA model names in Agile are relatively unchanged from what you previously may have ordered. Details for IOTA model names, however, have been added to Scratchpad’s cross-reference tool to assist when needed.
See below for contact information for your IOTA order support or for any additional questions you may have:
- Tech Support: techsupport@IOTAEngineering.com or call IOTA Tech Support’s direct line at 1-855-363-9527
- Quotations: Your assigned Acuity Quotations manager
- Order questions: Your assigned regional Acuity customer care team
- Accounts Receivable: Customer Financial Assistant tool
- Warranty: IOTAWarranty@IOTAEngineering.com or call 1-800-866-4682
- IOTA material on your agile orders can be entered on agile Request for Warranty!
- Please continue to contact the Warranty team listed above for IOTA material on QAS orders.
- Freight allowance terms: Please note that IOTA product falls under Acuity’s standard shipping
