Service Alert! Juno T256L, T257L 3000K LED Wall Wash Track Fixtures: Extended Lead Times and Delayed Shipping

Effective immediately, lead-times for the T256L, T257L 3000K LED Wall Wash Track Fixtures will be extended, and shipping will be delayed, due to a supplier component shortage involving the LED PC boards. In some cases, already-entered orders in the system will not be available to ship until we resolve this supplier issue and lead-times will be extended – Acuity Customer Care will be contacting affected customers. Limited inventories of in-stock items are available and will continue to be shipped until depleted so check Agile for available alternates within the desired series or contact your customer service team regarding such alternatives.

Our current estimated date for clearing our current backlog, and resuming normal production and lead-times, is May 10, 2019.

We are continuing to monitor part availability and, should this timing change, we will provide an updated notification to the field. Please accept our apology for any impacts caused by this delay.