| | |

OLED Quality Communication

Due to a vendor component disruption, a number of OLED products cannot temporarily be produced as designed. Existing in-house orders are on hold, and your Customer Care rep will be contacting you directly to discuss options.

Affected product families include the following:

• Nomi (STS and CVS)
• Revel (WM, GCM, HCM, PM)
• Canvis (HRZ, HZM, VRT, VTM)
• Kindred (PM, WM)
• Trilia
• Aedan (Wall, Pendant)
• Chalina (Flush, Pendant)

Engineering is currently working on an alternate supply focused on improving both quality and reliability.

If you have additional questions concerning OLED products, please contact Technical Support at TSDLT@acuitybrands.com or 1-800-315-4982.

We very much appreciate your understanding and patience as more specifics regarding the timing and extent of disruption will be available in the near future as we work toward resolution.

Similar Posts