Tech Support and Post Sales for Hydrel!
Effective May 1st! Hydrel Tech Support will be supported by the Acuity Outdoor Tech Support Team. What does this mean for you? This means ease of service, support and communication for you. Now you have one place to go for your Lithonia and Hydrel tech support. You can now email TechSupport-Outdoor@AcuityBrands.com and/or call 1-800-279-8041 for your Hydrel and Lithonia Outdoor tech support needs.
Effective May 1st Hydrel Post Sales will be supported by the Acuity Brands Regional Post Sales Team. Same as for Tech Support, this change means ease of service, support and communication for you as you now have one place to go for your warranty support for Hydrel and Lithonia Outdoor products.
Listed below are the new points of contact for Hydrel Tech Support, Quotes, Post Sales and Customer Care.
Technical questions: TechSupport-Outdoor@AcuityBrands.com
Pricing questions: AQD manager
Order status and expedites: Regional Acuity Customer Care
Post sales: PostSalesHydrel@AcuityBrands.com
Thank you for your continued support.